Privacy Policy Greece, GDPR Overview
This Privacy Policy covers bluewizarddemo.gr for users in Greece. We follow GDPR and EU privacy rules. This page explains how we process personal data when you browse the site, create an account, contact support, or interact with entertainment content like the Blue Wizard game. It describes why we collect details, how long we keep them, and which choices you have.
Last updated: January 28, 2026
Data Controller and Contact
The Data Controller for personal data on bluewizarddemo.gr runs the site and sets the purposes and methods of processing. For privacy questions, rights requests, or concerns, contact the privacy team at [email protected]. We request identity checks before we complete a request. This step protects your account and reduces unauthorized access risk.
Who This Policy Applies To
This policy applies to visitors, registered users, and customers in Greece who access the site or its services. The services target adults. We do not knowingly collect personal data from minors. If we learn about data from a minor, we delete it and stop related processing.
What Personal Data We Collect
We collect account and identity details such as registration data and contact information. We keep verification and compliance records, including checks, documents, and responsible gaming settings. We store transaction and activity records for account history and service operations. We collect device and usage data such as IP address, browser type, and site events. We place cookies and similar technologies. We keep support communications, including emails, chat logs, and issue reports.
Why We Process Personal Data
We process personal data to open and manage accounts and to deliver requested services. We run eligibility checks and meet legal duties. We respond to support requests and manage service communications. We protect accounts, prevent fraud, and maintain security. We support responsible gaming protections, including limits, cooling off, and self exclusion. We improve performance, fix errors, and refine site features. We send marketing communications where rules allow and where your preferences support this.
Legal Bases Under GDPR
We rely on contract to provide services through your account. We rely on legal obligation for required checks, record keeping, and reporting. We rely on legitimate interests for security, fraud prevention, and service improvement, while respecting your rights. We rely on consent for non essential cookies and for marketing preferences where relevant. In urgent cases involving protection of people, we rely on vital interests.
Cookies and Similar Technologies
Essential cookies support login, security, and core site functions. Non essential cookies support analytics, preferences, and advertising where relevant. We ask for consent before we place non essential cookies. You change choices and withdraw consent through cookie settings on the site.
Sharing Personal Data
We share personal data with processors for hosting, analytics, support tools, verification, and security services. Where payment flows apply, we share needed data with payment partners and risk controls. We share data with professional advisers for legal and compliance support. If group companies exist, we share within the group for operational needs. We share data with authorities and regulators when law requires. We do not sell personal data.
International Transfers
If we transfer personal data outside the EEA, we apply safeguards. These safeguards include Standard Contractual Clauses and additional technical or organizational measures where needed. You request more information through [email protected].
Data Retention
We keep personal data for as long as needed for the purposes in this policy and for legal duties. When we no longer need data, and no legal duty requires retention, we delete or anonymize it. We review retention practices regularly to keep them proportionate.
Your Rights Under GDPR
Send requests to [email protected]. We request identity verification before we complete a request.
- Access
- Rectification
- Erasure
- Restriction
- Objection
- Portability
- Withdrawal of consent
Complaints in Greece
If you believe we handled personal data in a way that breaches data protection rules, you file a complaint with the Hellenic Data Protection Authority. You contact us first if you want a faster route to clarification and resolution.
Security Measures
We protect personal data with access controls, role based permissions, monitoring, and incident response steps. We apply encryption in transit where it fits the data flow. We limit staff access to a need to know basis and train staff on privacy and security duties. No online system stays fully secure, so we focus on risk reduction and fast response.
Automated Decisions and Profiling
We run automated checks for fraud prevention, account security, and responsible gaming protections. These checks review signals such as login patterns, device data, and unusual activity. Where law provides a right to human review, you request a review and share extra context for assessment.
Changes to This Policy
We update this policy when services, processes, or legal duties change. We post the latest version on the site and update the Last updated date. For material changes, we communicate updates through the site experience or through account contact details.